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Privacy Policy

LM Tours values your privacy and is committed to protecting the personal data it collects, uses, and stores. This Privacy Policy explains how we handle the personal information of our customers, partners, and website visitors.

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1. Data Collected

LM Tours may collect the following categories of personal data:

  • Information you provide directly: Name, email, phone number, address, payment details, and any other data you provide when filling out forms on our website or contacting us.

  • Information collected automatically: Browsing data such as IP address, device type, operating system, browser, and pages visited, collected through cookies or similar technologies.

  • Third-party information: If you book services for someone else, we may collect information about the additional traveler.

2. Purpose of Data Processing

Your personal data is used to:

  • Process bookings and provide contracted services;

  • Communicate with you regarding services, updates, and offers;

  • Ensure the security of our website and prevent fraud;

  • Comply with legal and regulatory obligations;

  • Improve our services and personalize your experience.

3. Data Sharing

LM Tours may share your personal data with:

  • Service providers: Hotels, transportation companies, tour guides, and other partners necessary to deliver contracted services.

  • Authorized third parties: Payment platforms or technology partners who assist in managing our website and operations.

  • Legal or regulatory entities: When required by law or in response to legal requests.

4. Data Subject Rights

Under the General Data Protection Regulation (GDPR), data subjects have the following rights:

  • Access their personal data and request a copy;

  • Rectify incorrect or incomplete data;

  • Request the deletion of their personal data, when applicable;

  • Object to data processing for marketing purposes;

  • Request data portability;

  • Withdraw consent, where applicable, without affecting the legality of prior processing.

To exercise your rights, please contact us at +351 282 480 270.

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5. Data Security

LM Tours implements technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure. However, no system is entirely secure, and we encourage users to safeguard their information.

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6. Cookies and Similar Technologies

Our website uses cookies to enhance user experience and analyze browsing patterns. You can configure your browser to reject cookies or notify you when they are being used. See our [Cookie Policy] for more information.

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7. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy, unless legal obligations require longer retention periods.

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8. Changes to this Policy

LM Tours reserves the right to update this Privacy Policy periodically. We recommend that you review this page regularly to stay informed about our privacy practices.

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9. Contact

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:
info@lmtours.pt or +351 282 480 270

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